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Customer Service

MISSING PIECES PLEDGE

If you lose a piece to your Pockets of Learning product, we will replace the first three pieces FREE*.  Additional pieces are $1.00 each if mailed in the U.S.  International mailing is billed at postage cost.  To pay charges IN ADVANCE:  See "Contact Us" below for telephone or mailing instructions.

We normally send replacements within a few days by U.S. Postal Service First Class mail.

*Our missing pieces pledge does NOT apply to the Press 'n Dress Collection. 
*Replacement pieces may be limited and occassionally unavailable for discontinued products.

Note: You can find an identifying label sewn on ALL Pockets of Learning products. If there is no Pockets of Learning label, please contact the correct manufacturer to request pieces.


Just fill in the section below. 

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HOW TO CARE FOR YOUR QUALITY FABRIC ITEM

Pockets of Learning recommends that all our books & toys are "Surface Washable." That is, just brush the surface with soapy water, blot with a towel, and allow to air dry (not in a dryer). This keeps the fabric looking new and should also solve any other problems.

Also, although we believe our products are colorfast, it is always a good idea with any brightly colored fabric to test a corner first.

LAUNDERING & CLEANING

There is no reason why fabric books and toys cannot be washed in a washing machine. However, as shown under How to Care Pockets of Learning recommends that all our books & toys are "Surface Washable." That is, just brush the surface with soapy water, blot with a towel, and allow to air dry.


Again, although we believe our products are colorfast, it is always a good idea with any brightly colored fabric to test a corner first.


If machine washing is selected: Use the GENTLE cycle and warm or cool water only. Avoid very hot water or chlorine bleach. Allow the pieces to air dry, not in a dryer.


Separate pieces: Pieces can be washed in the machine in a pillowcase or lingerie bag. Avoid very hot water or chlorine bleach. Allow the pieces to air dry, not in a dryer.


Dry Cleaning: There is no special warning against dry cleaning fabric books and toys. However, as with any childrens item we recommend simply surface washing (see How to Care.. above)


HAVE A QUESTION

 

Telephone: 24-hour Voicemail accepted.

To reach a representative, call during Office Hours (Monday-Friday, 9 a.m.-5:00 p.m Mountain U.S. time).

Toll free Telephone (U.S. only): (800) 635-2994

Phone Number: (801) 906-3195

International Calls: International prefix numbers may be required, or request your local operator's assistance.

Email : hello@pocketsoflearning.com

Mailing Address:

Pockets of Learning
9302 South 300 West
Sandy, UT  84070
USA

 

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